Leadership - Organization Solutions

Leadership is the absolute key to your future—nothing is close. Solid, qualitative talent information produces better decisions…which produce better results! This section provides an approach that will make a difference for you… leading to profitability!

Teamwork-Engagement Solutions

To create a High Performing Organization…Leaders must ‘do the right thing’ building Teamwork and an Engaged Workforce—nothing is more central to either lift or drag organization performance. This section provides tools to make a frontal attack on the issue!

Customer Acquisition and Retention Solutions

The most important predictor of profitability is Customer Retention–nothing is close! In positively driving the Customer Experience this section includes insights and an approach/tools to optimize the Customer Experience!

Testimonials

“The necessity of change is now a universal business mantra. Charlie Bishop provides an excellent blueprint—helpful tools and the process for making change happen a reality, rather than a slogan.”

Fred Smith – Chairman of FedEx Corporation

“Any CEO/COO should look at The Profitability Formula’s  process as a series of tools to help them, particularly if you are attempting to take a company to the next level, or if a company is turning itself around. It is a invaluable approach—a quick evaluation process that provides objective and in-depth information about people and organizational capability issues.”

Steve Ruzika – CEO; Applicant Insights

I can say without a doubt that  “Charlie Bishop’s approach with the Human Asset Inventory is the most significant intervention to change a culture; At the University of Pennsylvania we were able to take a good system to great; at the University of Mississippi it was a critical step to affect the turnaround we had to make.”

Dr. Will Ferninany – CEO; UAB Health Systems

“Charlie Bishop’s approach is unique—not bureaucratic and very focused. I’ve seen it quickly and effectively assess the talent in a merger. It provided the key human capital information to drive the new organization to the next level.  The Decision Support System provides the essential talent and organizational capability information you must have as you move forward.”

James Karis – Chairman Of The Board – Shield Therapeutics PLC

“The approach by The Profitability Formula is a solid, value-added path to increase profitability in your organization. Initially, I was skeptical as to whether this was any different than what I had been exposed to–it absolutely is! It surfaces and helps you resolve … the tough human capital issues…all leading to  affecting shareholder value.”

Ray Gross – Managing Partner; OBX Advisory Group, LLC

“The Human Capital process by Charlie Bishop significantly changed how we think about leadership and organization capability…particularly in the Human Capital realm. A refreshing and simple approach…distinctive, immediately practical and a difference-maker!”

Laura Shapira Karet – Chief Executive Officer; Giant Eagle