Solution Support Options….Support customized to your needs

2^nd: The Profitability Formula…How it can work for You: 

This event -a webinar or on-site executive workshop, provides the framework and details behind each of the elements in the ‘formula’ and takes you through a series of steps to see how these ideas and framework applies to your organization agenda.

Includes…(in a workshop tailored specifically to identified organizational needs)

• The background of ‘The Profitability Formula’
• Longitudinal research behind the model
• Key factors as this was used in the early days of FedEx and other organizations—what difference did it make; where it ran into issues;
• The Elements: Survey—what is essential, how it can make a difference—your status

**The Leading Indicators:

• • Leadership/Teamwork…direct effect on Engagement
  • Workforce Experience…what make a difference—effect of direct manager
  • Customer Experience…what makes a difference—role in profitability

**The Lagging Indicator:

• • Profitability

Action Plan…only with the On-Site Executive Workshop

Preparation:

If an on-site workshop a survey (time to complete-30”) is used to gather information with selective phone calls (approximately 20”) to members of the executive team.

Benefits:

-For start-ups; emerging and mid-sized organizations…provides a roadmap to demystify ‘people’ (we have truly over-complicated this issue) and performance in a straight forward, common-sense approach…that is understandable, applicable and readily acceptable even with the most skeptical of leaders;

-For organizations wanting to take a fresh look at their ‘people’ systems to assure they are aligned with your corporate strategy—again, a simple framework understood for those important to execute;

-For individual managers, provides clarity as to how their leadership practices impact engagement—customer attraction-retention and ultimately profitability;

-For Human Resources…desiring to making a larger contribution—become more strategic—the ‘formula’ is a very solid path.