Solution Support Options….customized to your needs

….Offered as a Webinar* or an On-Site Executive Workshop :

According to Gallup longitudinal research and others it seems clear that management practices at two levels are primary determinants of the Employee Experience, are—the DNA of ‘engagement’: The focus has been on ‘fixing the employee’ when the focus of the fix and attention should be on management practices impacting the experience…the levels.

• Corporate Driven: Communications, Policies/Systems/Processes…driven by the senior leadership team; and
•  Immediate Manager of a Team: Individual practices demonstrated on-site throughout the Employee Experience.

Despite this evidence in hand, there continues to be significant resources spent, programs and systems instituted to ‘fix’ employees. This event is offered as a webinar or on-site Executive workshop

Includes :  Presentation/discussion of findings from the survey that was conducted will be integral to the workshop for a specific organization; for the Webinar the framework will be reviewed but less tailored application.

• What is the ‘DNA’ of highly engaged organizations; what is being doing…; when the payoff seems to be
• Strengthening the Bonds : The Genetic Code of Highly Engaging Culture…the key elements
  • Corporate Driven activities…the role of the senior leadership team
    • Alignment of Organizational Strategy & Engagement Strategy
    • An Organizational Philosophy the emphasizes a Core Purpose…and that being communicated effectively
    •  Formal Programs and Policies the drive the Engagement Agenda
    •  Open, Proactive, Leader-Driven Communications about Leadership, Teamwork and Engagement expectations
  •  On-Site Management Driven Practices…throughout the Employee Experience vs ‘one-off’
    • A Workplace and Organization Structure that Promotes Collaboration and Teamwork
    •  A Regular Cadence for Assessment and Follow-up, vs …
    •  Leaders who are Expected and Empowered to Build Engagement, and rewarded for such;
    •  Demonstration of the Business Impact of Engagement through metrics and other messaging;
  • With those elements in mind…a ‘Go-Forward’ Plan is developed

Preparation : We use a short survey to discern how various stakeholder view the issue, its impact and suggested areas of improvement of organization performance in ‘engagement’.

Benefits:

• Attendees will be exposed to best thinking of engagement and engage in a dialogue as to the implications for the present organization
•  There will be direct link to the other key elements of the Profitability Formula; principally Leadership, Teamwork…leading to Customer-Attraction and Retention.
•  Work Plan…taking a positive first step identified to move the issue forward;
•  What do our employees know about our strategic direction currently, and
•  What should our employees know and why is this important to ‘engagement;
• *If offered as a webinar similar issues to the workshop will be covered; however, the depth and level of interaction will be shortened in the 60” webinar.